Last updated: 14 October 2026
If Grasshopper Pro isn’t right for you, email thomas@hopific.com within 30 days of purchase and you’ll get a full refund. You don’t need to give a reason, and it doesn’t matter how much of the course you’ve watched.
Refunds are issued to your original payment method within 7 days of your request. If your payment method doesn’t support refunds, we’ll arrange an alternative with you. Once the refund is processed, your access to the course and any certificate issued will end.
Payment plans: If you’re paying in installments, we’ll refund every installment you’ve paid and cancel all remaining ones.
The Pattern Collection is a set of script files delivered for immediate download. Because files can’t be returned once downloaded, the Pattern Collection is not refundable. At checkout, you agree to immediate delivery and acknowledge that this ends your right of withdrawal (see “EU and UK customers” below).
If a file is faulty, missing, or doesn’t work as described, email us and we’ll fix or replace it. If we can’t, we’ll refund you.
Under EU and UK consumer law, you normally have 14 days to withdraw from an online purchase. For digital content, this right ends once delivery begins, provided you gave express consent to immediate access and acknowledged losing the right at checkout.
Our 30-day course guarantee is a voluntary commitment that goes beyond this and applies regardless. The Pattern Collection is covered by the consent you give at checkout.
Nothing in this policy limits your rights under the consumer laws of your country.
Refunds are there to take the risk out of trying the course, not as a way to get it for free. If someone repeatedly buys and refunds, we may decline future refunds.
Email us anyway. We’ll take a look at every request.
Email thomas@hopific.com from the address you used to purchase, or include it in your message. We’ll confirm receipt by email.
